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3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,379 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country engine problems

engine problem

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2002 Chrysler Town & Country Owner Comments

problem #11

Jul 132012

Town & Country 6-cyl

  • 94,925 miles

A D V E R T I S E M E N T S

Driving vehicle at appropriate speed in traffic, noticed A/C was blowing warm air, smell of something burning and smoke under hood from passenger side. Immediately turned off air and stopped vehicle as soon as it was safe to do so. Upon opening the hood found smoke coming from right front engine bay area around alternator and A/C compressor. Allowed engine to ventilate and cool, restarted vehicle but with HVAC system off and drove to the nearest repair shop where the mechanic checked the vehicle. Mechanic changed the engine oil and recommended to charge the A/C system with refrigerant. Other mechanics suggested taking vehicle to A/C repair shop. Informed that T&C vehicles prone to have A/C compressor issues and known defect. Never received recall notice or offer by Chrysler to have known defect corrected.

- Southfield, MI, USA

problem #10

Jun 272011

Town & Country 6-cyl

  • Automatic transmission
  • 68,000 miles
The contact owns a 2002 Chrysler Town and country. While the contact was at driving various speeds the engine stalled without prior warning. The engine restarted and the contact resumed normally. The failure recurred sporadically. The vehicle was taken to an independent mechanic and they were unable to locate the problem. The manufacturer was made aware of the defect. The approximate failure mileage was 68,000. Updated 8/29/11 the consumer also stated the vehicle had electrical problems and the PCM failed. Updated 10/05/11

- New Hide Park , NY, USA

problem #9

Feb 212011

Town & Country

  • 75,600 miles
The contact owns a 2002 Chrysler Town and country. The contact was driving approximately 25 mph when the power steering failed without warning. He then pulled over to inspect the vehicle and discovered that the timing chain attachment was fractured and had caused the failure. The vehicle was then towed to a dealer where they advised him that a bolt was never attached to the timing chain and because of the stress on the component, the timing chain fractured. The dealer repaired the timing chain casket and gaskets. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 75,600.

- St. Petersburg, FL, USA

problem #8

Jul 022009

Town & Country

  • 57,000 miles

A D V E R T I S E M E N T S

I had the same problem with the engine light coming on. I was also told that battery acid was leaking on the wiring harness that cause the problem. Also Chrysler was aware of this problem and did not have a recall or let owners know.. they just redesigned newer model to correct this problem at the mercy of their dealers to charge thousands of dollars to make repairs.

- Phila , PA, USA

problem #7

Sep 132008

Town & Country

  • 45,000 miles
2002 Chrysler town&country - 45,000 mile. While traveling, suddenly heater began blowing cold air and within 1 minute car went from normal temperature range to extreme overheat and alarms. Stranded in the middle of nowhere had to have car towed over 30 miles to nearest service station. Told rear heater line rusted through and dumped all of the engine coolant. Also told this is a common problem in Michigan (this service station has replaced at least 3 of these since spring of this year) apparently Chrysler has recognized this problem and replacement part ($255) has been redesigned and is now aluminum rather than steel. Luckily, no engine damage found after failure was repaired.

- Ann Arbor , MI, USA

problem #6

Dec 102007

Town & Country 6-cyl

  • Automatic transmission
  • miles
There was a recall for Chrysler power steering hoses and mine was fixed two years ago & they refuse to fix it again saying wear & tear. Also, they put out a notice (but not to owners) that the oil plate on these vehicles are leaking & there is no recall for that problem which I've already consulted 50 people with the same van and same problem.

- Goldsboro, NC, USA

problem #5

Mar 142007

Town & Country 6-cyl

  • Automatic transmission
  • 53,000 miles

A D V E R T I S E M E N T S

I have had a major problem with my 2002 Town & Country mini van since we purchased it from cu fleet. The van has been in the shop for a number of repairs. From the engine to the sensors.

- Milwaukee, WI, USA

problem #4

Nov 222006

Town & Country 6-cyl

  • Automatic transmission
  • 60,142 miles
Vehicle had just entered atlanta Georgia on I85 southbound. There was very heavy stop and go traffic. Upon light acceleration, the engine lost power. The engine never stalled. The idle remained smooth. In neutral the engine would accelerate normally. In drive (all gears) and reverse, the engine would accelerate to about 900 RPM and then lose power. We were able to drive along the shoulder at a slow walking pace (a slight incline) until we encountered a disabled vehicle. The van did not have the power to pull into the stop and go traffic. A tow truck was called and the van towed to a dealership for repairs. No check engine light and the engine restarted normally. The engine never ran rough and all the fluids looked good and were at correct levels. The dealership determined that the fuel pump was the problem since they measured the pressure at 40 psi and the specification was 53 psi. The fuel pump and filter was repaired at a cost of $686 plus towing. The powertrain warranty apparently does not cover these items. The replaced parts were not made available to us. After pickup from the dealership the van has intermittently experienced a pronounced hesitation accelerating from a stop. No check engine light. The van duplicated the same failure again on 12/30/06. We had just pulled out from a parking space at a restaurant. Every aspect of the incident was the same even to our proceeding to drive down the shoulder. Except in this case the shoulder was a slight decline. When the van made it to about 5 mph the problem disappeared and the van drove fine for the remaining 95 miles of our trip. The next time that the van was started it went straight to another dealership for repair. The dealership could not find anything wrong with the van but charged a estimate fee and said to bring it back when it was experiencing the problem. There were no trouble codes set for them to diagnose the problem and the van behaved fine during the test drive.

- Saint Leonard, MD, USA

problem #3

Sep 292004

Town & Country

  • 10,000 miles
While driving 35 mph vehicle stalled. Consumer had the vehicle towed. Dealership was notified, but did not resolve the problem.

- Midlothian, VA, USA

problem #2

Jan 092004

Town & Country 6-cyl

  • Automatic transmission
  • miles
Hi, I bought a brand new 2002 chysler Town & Country minivan and about a week later, I noticed engine ran rough at idle. Lately, I noticed the idle became smooth at above 2000 feet elevation, and rough at sea level. I've brought to 3 different dealer services more than dozen of times complaining about this and in the last visit I mentioned about the elevation symptom, they all said they can't fix it. The van is still under bumper to bumper warranty. I would like to know any method to raise my voice. Thank you,

- San Diego, CA, USA

problem #1

Sep 202002

Town & Country

  • 2,500 miles
There is a loud squealing noise under the hood of the vehicle. Dealership stated this is coming from a part in the engine. The dealership has made several attempts to remedy the problem, but failed. The noise still occurs.

- Chicago, IL, USA

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